Due to the small-scale nature of our kitchen and the classes we teach, we have the following policy in place for refunds/cancellations, depending on notice period:
Less than one week before the class, or no-shows on the day: no refund or transfer is offered.
More than one week but less than eight weeks before the class, if we are able to resell your place, we offer a gift voucher for another class or a transfer to another date (subject to availability).. An administrative fee of £15 will be charged.
More than eight weeks, you have the option of transferring to another class (subject to availability). .
If you are unable to attend, friends or family can attend in your place, with 24 hours’ notice. You will need to give us the name and contact details of the person attending, and advise us of any dietary requirements.
We understand life can sometimes throw the unexpected our way, so just give us a call if concerned with our policy. We are a reasonable bunch!